Not resolved

BE AWARE...this company is under other names GBShopping and, that I am aware of.When I called to confirm my order, I was asked what kind of battery I would like with it, 2 hr or 4hr.

I opted for the 4 hr and was told my order was now $80 more. When I received the order, I did not receive anything different than the original price indicated would be included. When I called to find out why, I waited a half hour for them to "reboot their system" and then "speak to the manager" and they basically said that the original one I ordered was a refurbished battery, not a factory battery and that the website states that. I had the website in front of does not say that ANYWHERE.

When I asked to speak to the manager, the person said they WERE the manager. Hmmm...that is interesting. The manager takes all the customer service calls? Who was the "manager" he was speaking to when I was on hold?

He wouldn't let me talk to anyone else. I could send the package back, and pay a 15% restocking fee and have the other one sent to me or just live with what I had. Also, they say that you get "Free Promotional" items, but then when you receive your order you may or may not get them. If you want that remedied, you have to pay for much for Free!

If you buy from these people, be prepared to pay more than you bargained for!

Had an Experience with TVsDepot?

Write a review


Terms of Service
Post Comment

You May Also Like

BEWARE BRADFORD WHITE!!!!!!! Don't waste your money or time. Bradford White "I have a 6 year old Bradford White Hydrojet water heater that has given me nothing but trouble since the first 90 days it was installed. The first issue is..." Read more Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more DONT EVER BUY FROM PROPERTYROOM.COM Propertyroom "LUCKY FOR US---THEY DEMAND A CREDIT CARD FOR PURCHASES. CALL YOUR CREDIT CARD COMPANY AND DISPUTE THE TRANSACTION. YOU ARE NOT CHARGED AND THEY ARE NOT PAID UNTIL THE COMPLAINT..." Read more Tradesy - Horrible Customer Service Tradesy "The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed..." Read more Worst experience of my life with Fashionmia Fashionmia "I ordered a dress that was way too small and I'm having problems as they want it to go to a wallet to use for me for something else to..." Read more West Elm - Terrible Quality.  Terrible customer service.  West Elm "Do not purchase this couch!!! I have only had my Crosby Sectional for two years and the zipper on the cushions has already broken. No one,and I mean NO one,..." Read more Plentyoffish - Can't finish my resume. Plentyoffish "Every time I try to set up my resume; I all most get finished. I've taken a long time to fill it out. I tell the truth about the question...." Read more